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Top 10 De-Escalation Tips for Health Care Professionals

As a health care professional, each day presents new encounters and challenges, with angry or noncompliant behavior a daily occurrence in the workplace. Your response to this defensive behavior plays a critical role in determining whether the incident will escalate into a crisis.

Our Top 10 De-Escalation Tips for Health Care Professionals eBook provides strategies and techniques to help you respond to difficult behavior in the safest, most effective way possible.

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