Complying with the workplace violence prevention standards of the Occupational Safety and Health Administration (OSHA), the U.S. Centers for Medicare & Medicaid Services (CMS), and other agencies and authorities is vital to your facility’s daily operations.

Organizations like the Joint Commission provide guidance to help ensure that you comply with these standards. The Joint Commission recently updated the workplace violence prevention best practices in their Comprehensive Accreditation Manual for Hospitals. CPI continues to align with the expectations outlined by the Joint Commission, including these updates.

The Joint Commission has set a deadline of January 1, 2022, for compliance with their updated guidance.
Have questions about the Joint Commission updates? Visit our Q&A blog.


Updated Workplace Violence Prevention Standards
The updated standards from the Joint Commission outline four key areas of workplace violence prevention. Training, resources, and support from CPI aligns with each of the performance standards.

Environment of Care (EC.02.01.01)
The hospital manages safety and security risks.

How CPI can help
CPI provides support to organizations looking to review existing policies and has the expertise to provide support and consultation around the effective implementation of any workplace violence prevention plan. Our Policy Development Series can be critical to helping your organization develop and review your current policies and procedures.

Environment of Care (EC.04.01.01)
The hospital collects information to monitor conditions in the environment.

How CPI can help
CPI Nonviolent Crisis Intervention®, 2nd Edition Training provides a model for staff to assess and gather incident data as they evaluate each incident. This critical process provides opportunities for you to adjust and improve your facility’s intervention strategies at earlier stages of the crisis.

Human Resources (HR.01.05.03)
Staff participate in ongoing education and training.

How CPI can help
As part of our ongoing support, CPI will work alongside your team to complete a complimentary risk assessment for your facility. In addition to ensuring all staff are trained at the appropriate level based on their role and responsibilities, this collaboration allows us to gain a better understanding of your needs, whether it’s additional instructors, training resources, or more advanced training. CPI’s train-the-trainer model positions several selected staff as the content experts across your facility. CPI provides training to those selected staff members first. With support and training materials from CPI, your now certified staff members can teach their training to additional employees. Because your certified staff are providing the training, they can easily customize the training and related materials to cater to each person’s roles and responsibilities.

Leadership (LD.03.01.01)
Leaders create and maintain a culture of safety and quality throughout the hospital.

How CPI can help
Organizations seeking to update their policies and procedures can turn to CPI for a variety of resources, tools, and services to support this initiative. Our team of experts can assist in identifying the appropriate staff to manage your workplace violence prevention program, and ensure it aligns with the Joint Commission standards.

View the detailed updates from the Joint Commission and learn how CPI aligns with the standards you are required to meet.

Complete a Free Risk Assessment of your Facility
With the Care, Welfare, Safety, and SecuritySM of your staff and patients our top priority, CPI is ready to collaborate with your team every step of the way to help you put best practices in place and meet critical regulatory requirements.

We will work alongside your team to complete a complimentary risk assessment. During this free consultation call, we will review the current policies you have in place, discuss the areas in which challenges are arising, and identify the appropriate steps to ensure you meet the Joint Commission’s requirements.

“CPI backs up what they teach. They are far more than just a vendor of off-the-shelf training programs. They are continually seeking to improve course content, and to help build employees’ knowledge and sense of security.” 

Vandora Holt,
Nash General Hospital

Read the Case Study Here

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