Top 10 De-escalation Tips for Human Services Professionals

As a human services professional, every day at the workplace presents new encounters, situations, and challenges. Your response to this challenging behavior is critical in preventing the situation from escalating to an incident of violence.   

These 10 de-escalation tips, tailored to human services roles, provide strategies and techniques to help you safely respond to every type of behavior in the workplace. Download now for: 

• Nonverbal communication strategies
• Tips for empathic listening
• Techniques to effectively set limits
• Links to bonus resources 
• And more!

Find Your CPI Training Program 

CPI offers a full suite of de-escalation training solutions for human services facilities that support child welfare, intellectual development disabilities, juvenile services, mental health, psychiatric hospitals, social services, and more. Learn more.